Poornam Info Vision Pvt Ltd dba www.bobcares.com provides Outsourced Technical Support services, Server Management services, and Custom Software Development services to Web Hosting and allied industries from its offices in Cochin, Kerala, India and via Poornam Inc, Phoenix, Arizona, United States.
The candidate must be able to communicate over chat, call, and email with potential leads which shall be generated by the marketing team.
Anticipate the needs of clients and address them accordingly.
Monitoring system performance and security, to ensure everything runs smoothly and securely.
Meet with customers to determine their specific needs and wants, making suggestions as to appropriate.
Coordinate with the client and the internal teams as part of the selling process and on-boarding.
Establishing relationships with new customers to identify various up-selling cross-selling opportunities.
Following up with the potential leads to get them converted and existing customers for renewals and service upgrades.
Researching to identify selling possibilities and generate potential leads.
Actively seeking out new sales opportunities by contacting the customer who had shown interest in the services.
Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in.
Creating frequent reviews and reports with sales data and helping managers with new suggestions and strategies to achieve sales goals.
Preferred Skills :
Average typing speed of 43WPM
Innovative and Spontaneous
Ability to convince and build confidence in the customer about services
Ability to take initiative and work independently
Passionate about sales
Prioritizing, time management, and organizational skills.
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