Receiving and processing orders.
Maintaining existing customers and add new ones
Digital or Tele marketing
Verifying orders, including customers’ personal information and payment details.
Contacting customers by phone or email to answer queries and obtain missing information.
Maintaining and updating sales and customer records.
Compiling monthly sales reports.
Expediting orders through internal liaison.
Identifying new products to add to those on offer.
Supporting the sales department with other administrative tasks, if requested.
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