Housekeeping Supervisor - Lagoona Beach Resort, Thiruvananthapuram

Detailed Information

Supplies rooms with all amenities and linens.
Checks hotel rooms, hallways, linen rooms, and employee storage areas in the hotel as directed by Housekeeping Team leader.
Checks windows and mirrors.
Vacuum and clean carpeted areas and behind furniture.
Assures that every room is set up to procedures.
Cleans and maintains workstation, including stocking workstation with sheets, pillowcases, towels and all amenities.
Fills out daily housekeeping reports.
Turns in all lost and found items to ensure proper logging and distribution of time.
Greets all guests throughout shift with the proper salutation and pleasant expression.
Reports all safety hazards or maintenance deficiencies for proper handling.
Maintains and cleans all equipment used throughout the course of a shift.

Stay Experience:

Handling Escalation, complaints of the guests and come out with best suitable solutions in time.
Maintain a positive and productive relationship with guests and staffs

Leadership and Trainer’s Attitude:

HK Supervisor is responsible to ensure the best performance and outcome from HK Janitors stationed at the property, training them, motivating them, maintaining discipline is the key, implementation of check lists and work routine.
Should execute TRAINING session at the property level.

What We Look into a person for Houskeeing supervisor/Executive

Hotel Management Graduate
Minimum Experience of 3 to 5 years in housekeeping department
Good communication and pleasing personality
Basic of Microsoft Office
Positive attitude: support others, taking ownership and responsibility outside the prescribed points

Contact Information
Hiring Organization
Lagoona Beach Resort
Lagoona Beach Resort, Pozhikkara Beach, Thiruvananthapuram, Kerala

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