Hands-on experience with support and guidance to customers.
Exposure to customer service, management, and effective communication.
Working with the guidance of professionals and seniors with many years of experience.
Exposure to the field of customer service and all its facets.
Language Must Know: English/Hindi/Malayalam
Responsibilities
Greet and welcome guests as they come and go.
Be professional and pleasant while interacting with guests.
Handle queries and address complaints.
Schedule meetings, interviews, and appointments.
Attend phone calls and redirect them to the appropriate line.
Take messages and pass them on to the receiver.
Receive packages, deliveries, and letters.
Regularly check and sort emails.
Keep an inventory of office supplies and ensure it is always stocked.
Maintain a filing system of all required documents.
Maintain a visitors log book.
Have an overview of the office expenses and costs.
Help make travel arrangements or any other administrative help.
Requirements
Any bachelor’s degree.
Prior experience in customer service as a receptionist, front desk representative, or relevant position.
Must know how to use office machinery like a printer, faxing machine, etc.
Basic computer knowledge (MS Office)
Excellent communication, written, and people skills.
Good multi-tasking, time management, and organizational skills.
Problem-solving ability with analytical skill.
Customer-oriented and professional attitude.
HOW TO APPLY
NBSCART E MARKETING PVT LTD
Manjooran Estate,Cheranalloor Road ,Opp.Lulu Mall, Edappally, Kochi
Email : nbscart@gmail.com
Phone : +91 97464 70999