He / she holds a key position in the hospitality industry. Front office is known to be the nerve centre of a hotel. Therefore, the front office associates deal with customer queries, their needs, complaints etc. They are the chief point of communication for the guests.
Creating guest database.
Handling guest accounts.
Coordinating guest service.
Trying to sell a service.
Ensuring guest satisfaction.
Handling in-house communication
Luxury Force Traveller Van Rental Kochi
SOMETIMES JOURNEY IS MORE IMPORTANT THAN THE DESTINATION
WHEN THE JOURNEY IS COMFORTABLE, THE DESTINATION LOOKS EVEN MORE ENCHANTING