Front Office Associate - Kumarakom Lake Resort

 
Kumarakom Lake Resort
Detailed Information

He / she holds a key position in the hospitality industry. Front office is known to be the nerve centre of a hotel. Therefore, the front office associates deal with customer queries, their needs, complaints etc. They are the chief point of communication for the guests.

Creating guest database.
Handling guest accounts.
Coordinating guest service.
Trying to sell a service.
Ensuring guest satisfaction.
Handling in-house communication

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Contact Information
Hiring Organization
Kumarakom Lake Resort
Location
Kumarakom Lake Resort, North Post, Vayitharamattom, Kumarakom, Kottayam, Kerala 686563

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