Preferably women sport enthusiast : We are seeking women who are passionate about sports and dedicated to delivering exceptional customer experiences through both phone and email communication channels.

Profile
To deliver best-in-class service and go out of your way to find solutions and make our Decathlon users delighted.
Give instant responses & find solutions for our users over Emails & Calls.
Follow up & think out of the box to deliver quality service over Emails & Calls.
To ensure complete ownership of customer issues and guarantee end-to-end satisfaction with our services.
To collaborate with various teams within the ecosystem of Decathlon to identify optimal solutions for our customers
To prepare key reports to stakeholders to help derive better actions on the floor for continuous improvement
Sound mind on Conflict Management

Permanent contract
Part-time
Entry Level
No level of education required
Customer Services Manager